Asked Questions (FAQ)
Thank you for your interest in
Polypharm, our products
Polypharm has more than 10 years of experience in Research
and Development (R&D) as well as
providing an Information
in an Academic and Industrial environment. Through
highly skilled interdisciplinary teams, we focus on technical excellence and
timely delivery of customer requirements, underpinned by the highest quality
standards and complex problem solving. As a
result, we offer a broad range of high quality
and services, process development,
chemicals and Kits for medical, scientific, analytical,
pharmaceutical and forensic
laboratories, hospitals and clinics.
Also, we have a unique expertise
in providing an
service for the life scientists, medical doctors, patients,
researchers, scholars, legislation
leaders, young scientists,
science publishers, journalists,
manufacturers, vendors, employers, job-seekers as well as the general
To bookmark our site, just follow this easy to use
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once the letter D.
We provide reliable and safe online ordering of our products 24 hours a
day, 7 days a week. To ensure you will feel secure when placing orders
online, we use 2CheckOut
Service, the Internet leaders in security transactions, on every online
All international orders must be paid through our website. We accept
Visa, MasterCard, Discover, American Express, Diners, JCB, derivatives of
those brands and debit cards with the Visa, Mastercard logo for payments in U.S.
We accept Visa and MasterCard for non-US currency payments
Shipments may require
a confirmation of a wire transfer of funds or Money Order before your order is
processed. You, the customer, are responsible for Customs, Duties and
Customers please, contact us for details. Shipments may require
a confirmation of a wire transfer of funds or Money Order before your order is processed.
Our customers order directly from us. Please, chouse
an appropriate product on our Web site and contact
via e-mail. Vital
ordering information must be present before processing an order.
Below is a list of information needed from our customers:
1. Contact Name
2. Complete Shipping and Billing Addresses
3. Complete Telephone/Fax Numbers and e-mail
4. Complete Product Name,
Catalogue Numbers and Quantities
5. Quotation Number
6. Purchase Order Number
7. Federal Express Account Number (if applicable)
customer, are responsible for Customs, Duties and Taxes.
We will not ship order, unless all conditions are met.
There is NO minimum order for
addresses in Ukraine or outside. However, a shipping
and handling (S&H) fee for some products may
be added and included in the total order charge.
semi-bulk or bulk orders
do offer discounts for
higher-quantity orders. Generally, these are orders where the
quantity for a particular item is 10 or more. The delivery time for
higher-quantity orders might be longer than normal, but would
probably not exceed 1 week in most cases.
If you would like a custom quote, please contact us and tell us what
product(s) you are interested in and the quantity you would like.
Also, please specify the date that you need to have the product(s).
Quotations are normally provided within 48 hours of enquiries.
Samples of our product(s) are also available
upon request. Please,
e-mail for information on purchasing semi-bulk or bulk quantities.
Please, see our Forum
for more details and helpful discussion. If you are interested in
exchanging Web links, meeting new friends and business partners,
presenting and promoting your Web sites, products and services, visit our
Community Forums and post a new message. Register
for free and gain access to full features.
Advertising is available for all sub-forums. Please, see the Advertising
category. You are Welcome to use the Quick Link to the Advertising
category at the top right of each Forum page.
We will not release any Forum Members information unless a court of law
orders us to do so. Please, see main Forum
Guidelines and Rules.
You may send your inquiries by e-mail. See our contact
Turnaround time for response
Responses to customer's inquires
will arrive within
24 hours. If you find that you do not get a response after 3 days, please,
write us again. We will always get back to you!
Items will be shipped via
TNT within 2 working days after your order is processed. We will contact you with shipping confirmation and a
number by e-mail. For this reason, please, provide us your e-mail
address when placing an order.
The Customer will get a
bonus just for
ordering 1 product from Polypharm. This is our gift to a valuable
customers! Please, see the bonus materials on our
Permission for any return items must be
secured from our Return Department. For questions about returning, please, use our
us page to submit a
request to our Return Department to
receive an authorization code for returning product. All items must be returned within 30 days of ship date. The items must be in their
original packaging, unused and in salable condition to receive credit.
Customer is responsible for all shipping and handling costs relating to
returned items, including initial delivery and return delivery.
a return is authorized by our Return Department
1. Write the Return Authorization Number on the box.
2. Returns shipped with a value of over $45.00 should be
insured. We are not liable for return items that does not
our Return Department.
3. Return the item to the address given
to you by our Return Department.
4. Keep your shipping records for proof of shipment in the
event of loss of returned item.
We will notify you via e-mail of your refund once we
have received and processed the returned item. You can expect a
refund in the same form of payment originally used for purchase
within 14 to 21 business days of our receiving your return.
site Link Exchange:
Each your post on http://www.polypharm-inc.com/forum/index.php
Forum which contains Web site URL (including URL in your signature) is
considered by Search Engines as a Link Exchange for your Web site. Please,
see this thread for
We will appreciate posting of our Link to your Web site(s) too. This is
NOT mandatory, but www.polypharm-inc.com
will appreciate such Link Exchange with our Customers and Forum Members.
Please, see our HTML codes below:
<br> - Research and Development, laboratory and industrial
chemicals, reagents, kits, equipment and supplies.
<br> - We offer a broad range of high quality products, process
development, laboratory and industrial chemicals, reagents and Kits such
as strong signal chromogenic and chemiluminescent substrates for
horseradish peroxidase conjugated antibody for luminescent ELISA test,
Western blot and Dot blot immunological analysis, blood identification at
crime scene as well as services such as determination of an antioxidant
activity, free-radicals mediated oxidation and oxidative stress.
Polypharm does not sell or purchase mailing lists, in
order to protect your information.
We will not release any Customer information unless a court of law orders
us to do so.